Our refund policy and procedures for transparent transactions
Last updated 10 Oct 2026
Thank you for choosing Mobile Recharge Commission App for your recharge needs. We aim to provide a seamless and reliable platform for all your mobile and DTH recharge transactions. However, we understand that circumstances may arise where a refund is required. Please take a moment to review our refund policy to ensure clarity and transparency regarding refund procedures.
Refund requests for failed transactions can be initiated within 7 business days from the date of the transaction.
Refunds are strictly issued for failed transactions. Our automated system ensures swift processing of refunds in such instances.
Open it in your reports and note the operator reference shown on the detail screen
Reach our dedicated support team directly for prompt assistance
We prioritize transparency in our refund process. There are no additional fees or deductions associated with refunds. The entire transaction amount will be refunded to your original payment method.
Refunds will be credited back to the original payment method used for the transaction. We value your trust and strive to ensure a seamless experience throughout the refund process.
If your payment fails and we could not process your order from our end, you will receive a full refund automatically to the source account.
Should you have any inquiries or require further assistance regarding refunds, our support team remains at your disposal. Your satisfaction is our utmost priority, and we are dedicated to resolving any concerns you may have.